1-YEAR IRONCLAD GUARANTEE
Your Satisfaction, Our Priority

Quality Warranty
Full coverage for manufacturing defects in materials/workmanship for 365 days

Hassle-Free Returns
100% refund or replacement if you’re unsatisfied – no questions asked

No Return Shipping
Keep the original product – we ship replacements immediately
How Our Warranty Works
- Coverage Period: 365 days from delivery date
- What’s Covered: Defects in materials (straps, buckles, anchors) or workmanship
- Resolution Options: Free replacement or full refund at your choice
No-Hassle Return Process
- Email us at support@fitkitus.com within 1 year
- Include your Order Number and issue description
- Our team responds within 24 business hours
- Receive replacement/refund confirmation immediately
- No return shipping required in 90% of cases
Important Notes
- This warranty covers only original purchasers from fitkitus.com
- Does not cover damage from misuse, alterations, or improper installation
- Proof of purchase required (order confirmation email)
“We stand behind every strap, buckle, and anchor we make.
Your home gym journey should be worry-free.”
— FITKIT Customer Promise
Safety First
Always inspect your suspension trainer before use:
Check straps for fraying, ensure anchors are secure, and verify weight capacity. Discontinue use immediately if any damage is detected.
Check straps for fraying, ensure anchors are secure, and verify weight capacity. Discontinue use immediately if any damage is detected.