Warranty

1-YEAR IRONCLAD GUARANTEE

Your Satisfaction, Our Priority

Quality Warranty

Full coverage for manufacturing defects in materials/workmanship for 365 days

Hassle-Free Returns

100% refund or replacement if you’re unsatisfied – no questions asked

No Return Shipping

Keep the original product – we ship replacements immediately

How Our Warranty Works

  • Coverage Period: 365 days from delivery date
  • What’s Covered: Defects in materials (straps, buckles, anchors) or workmanship
  • Resolution Options: Free replacement or full refund at your choice

No-Hassle Return Process

  • Email us at support@fitkitus.com within 1 year
  • Include your Order Number and issue description
  • Our team responds within 24 business hours
  • Receive replacement/refund confirmation immediately
  • No return shipping required in 90% of cases

Important Notes

  • This warranty covers only original purchasers from fitkitus.com
  • Does not cover damage from misuse, alterations, or improper installation
  • Proof of purchase required (order confirmation email)

“We stand behind every strap, buckle, and anchor we make.
Your home gym journey should be worry-free.”

— FITKIT Customer Promise

Safety First

Always inspect your suspension trainer before use:
Check straps for fraying, ensure anchors are secure, and verify weight capacity. Discontinue use immediately if any damage is detected.